COVID-19 Safety Policy

The purpose of a COVID-19 safety plan

This COVID-19 safety plan has been created by United Floors to outline the

policies and procedures that have been put in place to protect United Floors

employees, contractors, customers and others entering the business from the

potential transmission of COVID-19. This plan follows the WorkSafeBC six step

process for developing a COVID-19 safety plan and aligns with the current

Provincial Health Officer (PHO) orders and WorkSafeBC.


United Floors ownership and management are responsible for the development

of this plan including ensuring that adequate resources are made available to

implement and sustain the plan. All United Floors employees and contractors will

follow this safety plan as a condition of employment. All customers must follow

this safety plan as a condition of visiting our premises. Anthony McCutcheon,

Allan McMurdo & Tracy McMurdo are responsible for implementing this safety

plan throughout the workplace.

Employees and Contractors are responsible for participating in the development,

implementation and ongoing sustainment of the COVID-19 safety plan. If

employees have any concerns regarding this plan they are to bring them to the

attention of Anthony McCutcheon.

STEP 1 – Identify Areas of Risk

COVID-19 is an illness (decease) caused by a coronavirus. The World Health

Organization declared COVID-19 a global pandemic on March 11, 2020.

Symptoms of the decease range from mild to severe and can be fatal, especially in

elderly and immune compromised persons. Symptoms can appear up to 14 days

after initial exposure to the virus and include:

-Fever -Loss of sense of smell and taste

-Chills -Headache

-Cough -Muscle aches

-Shortness of breath -Fatigue

-Sore throat and painful swallowing

-Stuffy or runny nose -Loss of appetite

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06

The virus that causes COVID-19 spreads from person to person in several ways,

including through droplets with a person, speaks, coughs or sneezes, or from

touching a contaminated surface before touching the face. The risk of

transmission increases the closer you come to other people, the more people you

come in contact with and the length of time you spend with other people. This is

the reason it is so critical to control these interactions in the workplace, to help

reduce the risks of transmission of COVID-19.

The following areas have been identified as areas where employees and/or

customers may gather:

*Front Entrance

*Reception Desk



*Lunch Room

The following tasks have been identified as those that bring our employees close

to one another or to clients

*Customer Service (quotation review and signing, payment processing, product



*Working with customers in the showroom

*Desk situation

*Assisting installation crews with loading

*Loading product for customers

The following items have been identified as high touch items.

*Door knobs/handles/locks

*Light switches

*Reception workspaces

*POS machines/keypads/business center


*Coffee makers/kettle

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06

STEP 2- Control the risks

The overall aim is to reduce the risk of spreading the virus either through droplets

or from contaminated surfaces and then touching faces. Controls put into place

are a reflection of these risks. This process involves assessing the risks. In some

instances it may be necessary to combine more than one level of protection in

order to control one particular risk. (ie) in order to reduce the risk of transmitting

COVID-19, you would install barriers to separate people (engineering control) and

to require masks to be worn in all public places (PPE).


Listed from most effective to least effective.

1) Elimination – remove the hazard

2) Substitution – replace the hazard

3) Engineering Controls – isolate from the hazard

4) Administrative Controls – change the way people work

5) PPE- Personal Protective Equipment.

Elimination or Substitution are the highest, most effective levels of control and

involve removing the risk of exposure to a given hazard entirely, or substituting a

hazard for something that is less harmful.

*Front Entrance/Reception – reduction of customer in store at any one time (by

appt only to control numbers) plexi shielding, appropriate PPE, disinfection after

each transaction.

*Lunch Room- Physical distance (1 person at a time-disinfection upon leaving)

We have implemented the following controls to limit the number of people in our

workplace and to ensure physical distancing.

*Curbside pick-up of products/samples and orders

*implemented etransfers and request for visa/mastercard for no contact payment

*Only 2 customers in any section of the showroom at a time (scheduled by appt)

*Spreading out lunches for staff

*Rearrangement of desks for staff separation

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06

*Limiting length of time spent in the store by customers and non-essential


*Initiating controls on job sites (ie) scheduling jobs when no other trades are on

site, homeowners are to be present only to review scope of work and are

required to wear masks while meeting with installer, installers have been advised

to halt jobs and leave area if the first two items are not met

*Installers are to wear PPE at all times (unless physically impossible due to type of

installation they are doing)

Engineering controls include placing physical barriers between people when

physical distancing cannot be maintained.

*Plexiglass & other physical barrier

*Relocation of desks, phones and work stations

We have installed barriers in the following areas:

*Front Entrance –hand sanitzation station

*Reception-plexiglass shield

*Install additional sink and soap/paper towel dispenser in warehouse

Administrative Controls include the rules, training, guidelines and signage you

have to put into place to educate people on how to control the spread of COVID-

19 in the workplace.

We have the following administrative controls in place.

*Staff-No staff shall enter the workplace if they are unable to answer NO to daily

health screening questions compiled by WorkSafeBC and are posted at all entry


*Customers/Guests must follow signage, or rules established by Public Health

Office, WCB.

*Customers are required to make an appointment for entry.

*Cash & Carry purchases (ie-cleaners) are to be retrieved and given to customer

by staff whenever possible.

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06

*Orders can be placed for pick up and prepayment can be made via eTransfer,

Visa or Mastercard.

Personal Protective Equipment this is considered the least effective option in

terms of protection, and should be considered if the higher levels of protection

don’t allow you to adequately control the risk, and should be used in addition to

other control methods.

We have put the following PPE controls in place:

*Masks are mandatory for everyone in all public indoor settings.

STEP 3 – Develop Policies and Procedures

Clear policies and procedures help to ensure that the identified controls are being

followed within the workplace and establish the minimum requirements. They

must include arrangements for who can and cannot be at the workplace, how to

deal with illness in the workplace, cleaning and personal hygiene protocols, first

aid provision and managing violence in the workplace.

Cleaning and Disinfection

The cleaning and disinfection of surfaces, especially high-contact surfaces, forms

an important part of safe work place practices for the control of COVID-19 in our

workplace. Cleaning and disinfection are often referred to as a two-stage process.

Cleaning removes any dirt or grime, and disinfection destroys bacteria and


*General picking up and tidying of showroom and samples performed by ALL staff

*Disinfection of all high touch surfaces performed by ALL Staff

*Outside Sample return bin disinfected by Tracy (Tony in her absence)

*General Cleaning supplies include but are not limited to Lysol, Comet

*Routine Disinfection supplies include but not limited to Alcohol, pine sol

*SDS (Safety Data Sheets) WHIMIS 2015 Binder in warehouse supply cupboard

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06


Correct and Regular hand washing is a vital step in controlling the spread of

COVID_19 in the workplace. United Floors employees and contractors are

required to wash their hands as soon as they enter the building (sink has been

installed and supplied with soap and single use paper towel), before and after any

breaks, after coughing, sneezing or touching the face, after using the washroom

and before leaving work. Hand sanitizer has also been made readily available if

you are unable to wash with soap and water, and as an additional control.


All United Floors employees and sub-contractors must complete our daily health

declaration before entering the workplace. Daily health declarations will be

tracked by staff initialing they have completed the self assessment and it will be

signed off by either Tracy McMurdo or Anthony McCutcheon. Employees must

review the below questions every day before entering the work place. Worker

and Visitor entry health check posters are displayed on both rear entry points and

front entry door.

1) Have you traveled outside of Canada, or outside of BC in the last 14 days?

2) Have you been identified by Public Health as a close contact of someone

with COVID-19?

3) Have you been told to isolate by Public Health?

4) Are you displaying any of the following new or worsening symptoms?

*Fever, Chills, Body aches


*Difficulty Breathing

*Loss of sense of smell or taste

*Sore throat

*Loss of appetite

*Extreme fatigue or tiredness


*Nausea or vomiting

Anyone who answers yes to any of the above questions is not to report to work. If

the symptoms are more than 3 or worsening, employee will not attend the

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06

workplace and should call HealthlinkBC at 811 for further direction from Public


Any worker that received a positive COVID-19 test result will not be allowed to

return to the workplace until that employee has a negative test result or a

doctor’s note stating that they are no longer infectious. If a worker becomes ill

while at the workplace, they are to report to Anthony McCutcheon. The employee

will be isolated from the other employees on the worksite and arrangements will

be made for them to go home.


Per the number of employees, our basic first aid kit to be kept stocked and kept in

the warehouse washroom, top shelf.


The potential for violence exists whenever there is direct interaction between

workers and non-workers. Employers must do everything they can to provide a

workplace as safe from any threats of violence as possible. If there is a risk of

violence in a workplace, the employer must set up and instruct workers on

procedures to eliminate or minimize the risks. Some of these tendencies may be

more likely to manifest when individuals are dealing with elevated levels of stress

and uncertainty, consistent with a pandemic situation.

*Violence or abuse will not be tolerated in any form.

*Deal with situation professionally and seek help if required

*If Anthony McCutcheon or Allan McMurdo is not available insure

customer that they will be provided with the contact information as soon as

possible to address situation.

*If situation escalates and staff safety is in any way a concern phone 911.

STEP – 4 Communication and Training

Everyone who enters the workplace must understand the importance of and how

to keep themselves and other safe. Training should include the need to stay at

home when sick, understanding occupancy limits, hand washing procedures and

protocols, and who is permitted entry to the workplace.

STEP -5 Updating the COVID-19 Safety Plan and Monitoring the Workplace

DocuSign Envelope ID: 71F13F8B-8BE2-4393-8D28-4FCE08FBCC06

Tracy McMurdo and Anthony McCutcheon are responsible for implementing this

COVID-19 safety plan throughout the workplace. And they are also responsible for

reviewing and updating following a case of COVID-19 in the workplace, or

whenever PHO orders, other government requirements and WorkSafeBC

protocols change.

STEP-6 Ensuring Ongoing Training and Monitoring

Training on this COVID-19 safety plan will be included in all new hire orientations,

or if employees are returning from a period of absence.

This safety plan will be reviewed and revised, as required, to reflect any:

*Changes to job scope which may affect the plan

*New areas of concern or the identification that a part of the plan was not


*Health and Safety concerns raised through a worker representative or joint

health and safety meeting.

* Changes to Provincial Health Officer Orders or other government and industry

requirements that affect the plan.